Error Codes

Platform Billing Error Codes

CodeDescription
1038PLATFEE is invalid or not allowed for this transaction/merchant.
1039PLATCHRG is invalid or not allowed for this transaction/merchant.
1040Transaction cannot have both PLATFEE andPLATCHRG. To resolve, either remove PLATFEE or PLATCHRG from the request.
9026Platform Fee is missing a decimal
9027Platform Fee must be greater than 0
9028Platform Fees are not enabled for this Terminal ID. Contact SportsPay to resolve.
9029Platform Charge is missing a decimal
9030Platform Charge cannot be greater than the transaction Amount
9031Platform Fees are not enabled for this Terminal ID. Contact SportsPay to resolve.
9036Cannot mix PLATFORM with PLATFEE or PLATCHRG. To resolve, either remove PLATFORM or PLATFEE /PLATCHRG from the request.